Privacy Policy
Our Privacy Policy
Our Privacy Policy
Thank you for choosing Mirra AI. Your privacy is very important to us. This Privacy Policy explains how we collect, use, store, and share your information when you use the Mirra AI App.
Last Updated on September 10, 2025
Information We Collect
Information We Collect
Camera Images: When you choose to take a face photo, the image is processed to analyze skin conditions (e.g., acne, pores, dark spots).
Camera Images: When you choose to take a face photo, the image is processed to analyze skin conditions (e.g., acne, pores, dark spots).
Profile Information: Basic account data (e.g., email, name) when you sign up.
Profile Information: Basic account data (e.g., email, name) when you sign up.
Usage Data: Anonymous analytics about how you interact with the app (e.g., feature usage, errors, crash reports) to improve performance
Usage Data: Anonymous analytics about how you interact with the app (e.g., feature usage, errors, crash reports) to improve performance
Product & Feedback Data: When you save favorite products or send feedback messages, this information is stored securely.
Product & Feedback Data: When you save favorite products or send feedback messages, this information is stored securely.
Face Data
Face Data
Collection: When you voluntarily take a photo with the app’s camera feature, the image of your face is collected only for skin analysis (e.g., acne, pores, hydration, wrinkles) and to allow you to review your personal scan history. We do not collect or generate biometric identifiers (such as facial geometry, templates, or recognition data). Providing a face photo is optional; if you deny camera access, you can still use other features of the app.
Collection: When you voluntarily take a photo with the app’s camera feature, the image of your face is collected only for skin analysis (e.g., acne, pores, hydration, wrinkles) and to allow you to review your personal scan history. We do not collect or generate biometric identifiers (such as facial geometry, templates, or recognition data). Providing a face photo is optional; if you deny camera access, you can still use other features of the app.
Use: Face data is used solely to provide skin analysis results and history tracking. It is not used for identity verification, authentication, advertising, marketing, or third-party analytics.
Use: Face data is used solely to provide skin analysis results and history tracking. It is not used for identity verification, authentication, advertising, marketing, or third-party analytics.
Storage & Retention: Face data is stored securely in the app and/or on our servers so you can access your scan history. Data is retained only while you keep it in your account. You may delete individual scans at any time, and if you delete your account, all associated face data is permanently removed from our systems.
Storage & Retention: Face data is stored securely in the app and/or on our servers so you can access your scan history. Data is retained only while you keep it in your account. You may delete individual scans at any time, and if you delete your account, all associated face data is permanently removed from our systems.
Sharing: We do not share face data or analysis results with any third parties. No advertisers, analytics providers, or external partners have access.
Sharing: We do not share face data or analysis results with any third parties. No advertisers, analytics providers, or external partners have access.
Security: All face data and related results are encrypted and protected using industry-standard security measures.
Security: All face data and related results are encrypted and protected using industry-standard security measures.
User Rights: You may delete scans at any time or delete your account to permanently erase all associated face data. You may also revoke camera permission in your device settings.
User Rights: You may delete scans at any time or delete your account to permanently erase all associated face data. You may also revoke camera permission in your device settings.
How We Use Your Information
How We Use Your Information
To provide skincare analysis and generate personalized improvement plans.
To provide skincare analysis and generate personalized improvement plans.
To recommend suitable products (may include affiliate links such as Amazon).
To recommend suitable products (may include affiliate links such as Amazon).
To improve app performance, stability, and user experience.
To improve app performance, stability, and user experience.
To respond to support requests and communicate updates.
To respond to support requests and communicate updates.
Data Storage & Retention
Data Storage & Retention
We take appropriate technical and organizational measures to protect your data, including:
We take appropriate technical and organizational measures to protect your data, including:
On-device Processing: Skin images are analyzed on your device and not uploaded unless you explicitly agree (e.g., for backup or sharing with dermatologist).
On-device Processing: Skin images are analyzed on your device and not uploaded unless you explicitly agree (e.g., for backup or sharing with dermatologist).
Cloud Storage (Supabase backend): If you create an account, basic profile data, improvement plans, and product interactions are stored securely in our cloud database.
Cloud Storage (Supabase backend): If you create an account, basic profile data, improvement plans, and product interactions are stored securely in our cloud database.
Retention: Data is kept as long as your account is active. You may request deletion at any time.
Retention: Data is kept as long as your account is active. You may request deletion at any time.
Sharing of Information
Sharing of Information
We do not sell your personal data. We may share data:
We do not sell your personal data. We may share data:
We never sell your data.
We never sell your data.
We may share limited data with trusted third-party services (e.g., cloud hosting, analytics) under strict confidentiality.
We may share limited data with trusted third-party services (e.g., cloud hosting, analytics) under strict confidentiality.
If you purchase products through affiliate links (e.g., Amazon), only necessary transaction data is shared with the retailer, never your skin images.
If you purchase products through affiliate links (e.g., Amazon), only necessary transaction data is shared with the retailer, never your skin images.
Your Choices & Controls
Your Choices & Controls
You may deny camera permission; in this case, face-scan features will be disabled.
You may deny camera permission; in this case, face-scan features will be disabled.
You can update or delete your profile and feedback within the app.
You can update or delete your profile and feedback within the app.
You may contact us to request full account/data deletion.
You may contact us to request full account/data deletion.
Third-Party Services
Third-Party Services
Amazon Product Advertising API & Amazon Associates:
Amazon Product Advertising API & Amazon Associates:
We fetch product information (e.g., images, pricing, reviews, ratings) directly from Amazon.
We fetch product information (e.g., images, pricing, reviews, ratings) directly from Amazon.
When you click on an affiliate link and purchase a product, Amazon may track the referral through their own cookies and systems.
When you click on an affiliate link and purchase a product, Amazon may track the referral through their own cookies and systems.
We do not receive or store your payment information.
We do not receive or store your payment information.
Analytics & Crash Reporting (e.g., Google Analytics for Firebase, Sentry):
Analytics & Crash Reporting (e.g., Google Analytics for Firebase, Sentry):
These services may collect anonymous usage data such as device type, session duration, or error logs to help us improve stability and user experience.
These services may collect anonymous usage data such as device type, session duration, or error logs to help us improve stability and user experience.
Authentication Providers (e.g., Google Sign-In, Gmail Sign-In):
Authentication Providers (e.g., Google Sign-In, Gmail Sign-In):
If you choose to log in with a third-party account, your basic profile data (such as name, email) may be shared with us according to that provider’s privacy settings
If you choose to log in with a third-party account, your basic profile data (such as name, email) may be shared with us according to that provider’s privacy settings
Children’s Privacy
Children’s Privacy
Wome is not intended for use by individuals under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware of such data, we will delete it promptly.
Wome is not intended for use by individuals under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware of such data, we will delete it promptly.
International Data Transfers
International Data Transfers
Our servers may be located in different regions (e.g., US, EU, Asia). If your data is transferred across borders, we ensure appropriate safeguards are applied.
Our servers may be located in different regions (e.g., US, EU, Asia). If your data is transferred across borders, we ensure appropriate safeguards are applied.
Changes to This Policy
Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be notified in the app or by email.
We may update this Privacy Policy from time to time. Significant changes will be notified in the app or by email.
Contact Us
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
If you have any questions about this Privacy Policy, please contact us at:
Address:
Address:
243/4 To Hien Thanh Street, Ho Chi Minh City
243/4 To Hien Thanh Street, Ho Chi Minh City
Easy peasy tracking of your skin journey!
Don’t miss a glow-up moment – Mirra AI keeps you updated with insights and tips made just for you.
Easy peasy tracking of your skin journey!
Don’t miss a glow-up moment – Mirra AI keeps you updated with insights and tips made just for you.
Easy peasy tracking of your skin journey!
Don’t miss a glow-up moment – Mirra AI keeps you updated with insights and tips made just for you.