Terms and Conditions
Our Terms and Conditions
Welcome to Mirra AI, your trusted skincare and wellness companion. By downloading, installing, or using Mirra AI, you agree to the following Terms and Conditions. If you do not agree, please discontinue use of the App.
Last Updated on September 10, 2025
Acceptance of Terms
Acceptance of Terms
By downloading, installing, or using the Mirra AI app (“App”), you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree, please do not use the App.
By downloading, installing, or using the Mirra AI app (“App”), you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree, please do not use the App.
Description of Service
Description of Service
Mirra AI is a skincare assistant app that provides:
Mirra AI is a skincare assistant app that provides:
AI-powered skin analysis via device camera.
AI-powered skin analysis via device camera.
Personalized skincare improvement plans
Personalized skincare improvement plans
Product recommendations, including affiliate links (e.g., Amazon).
Product recommendations, including affiliate links (e.g., Amazon).
Chat-based virtual skincare assistant.
Chat-based virtual skincare assistant.
The App is for informational and educational purposes only and is not a substitute for professional medical advice.
The App is for informational and educational purposes only and is not a substitute for professional medical advice.
User Eligibility
User Eligibility
You must be at least 13 years old (or the minimum legal age in your country) to use the App. By using the App, you represent that you meet this requirement.
You must be at least 13 years old (or the minimum legal age in your country) to use the App. By using the App, you represent that you meet this requirement.
Privacy and Data
Privacy and Data
You agree to:
Provide accurate information when creating an account.
Use the App only for lawful purposes.
Not misuse or attempt to disrupt the App, servers, or connected networks.
You agree to:
Provide accurate information when creating an account.
Use the App only for lawful purposes.
Not misuse or attempt to disrupt the App, servers, or connected networks.
Intellectual Property
Intellectual Property
All content, trademarks, logos, and technology in the App are owned by Aura Group (Mirra AI) or licensed to us. You may not copy, modify, or distribute without permission.
All content, trademarks, logos, and technology in the App are owned by Aura Group (Mirra AI) or licensed to us. You may not copy, modify, or distribute without permission.
Third-Party Links and Services
Third-Party Links and Services
The App may provide links to third-party services (e.g., Amazon affiliate products, Google Sign-In).Provide accurate information when creating an account.
We are not responsible for the content, policies, or practices of third-party sitesNot misuse or attempt to disrupt the App, servers, or connected networks.
Purchases made through affiliate links are subject to the terms of the retailer (e.g., Amazon).
The App may provide links to third-party services (e.g., Amazon affiliate products, Google Sign-In).Provide accurate information when creating an account.
We are not responsible for the content, policies, or practices of third-party sitesNot misuse or attempt to disrupt the App, servers, or connected networks.
Purchases made through affiliate links are subject to the terms of the retailer (e.g., Amazon).
Health Disclaimer
Health Disclaimer
The App provides skincare guidance based on AI analysis and general knowledge.
It is not intended to diagnose, treat, cure, or prevent any disease.
Always consult a dermatologist or healthcare professional for medical concerns.
The App provides skincare guidance based on AI analysis and general knowledge.
It is not intended to diagnose, treat, cure, or prevent any disease.
Always consult a dermatologist or healthcare professional for medical concerns.
Termination
Termination
We may suspend or terminate your access if you violate these Terms. You may also delete your account at any time.
We may suspend or terminate your access if you violate these Terms. You may also delete your account at any time.
Limitation of Liability
Limitation of Liability
To the maximum extent permitted by law:
We are not liable for any indirect, incidental, or consequential damages arising from the use of the App.
We do not guarantee 100% accuracy of skin analysis or product recommendations.
To the maximum extent permitted by law:
We are not liable for any indirect, incidental, or consequential damages arising from the use of the App.
We do not guarantee 100% accuracy of skin analysis or product recommendations.
Termination
Termination
We reserve the right to terminate or suspend your access to the App at any time, with or without notice, for violating these Terms or engaging in harmful conduct.
We reserve the right to terminate or suspend your access to the App at any time, with or without notice, for violating these Terms or engaging in harmful conduct.
Governing Law
Governing Law
These Terms shall be governed by and construed under the laws of your country of residence, unless otherwise required by local law.
These Terms shall be governed by and construed under the laws of your country of residence, unless otherwise required by local law.
Changes to Terms
Changes to Terms
We may update these Terms from time to time. Continued use of the App after changes means you accept the revised Terms.
We may update these Terms from time to time. Continued use of the App after changes means you accept the revised Terms.
Subscription and Payments
Mirra AI offers subscription-based access to premium features (“Mirra Pro”) designed to enhance your skincare experience. By purchasing or using a subscription, you agree to the following terms:
Subscription Plans: Mirra AI provides subscription options such as monthly and annual plans, each granting access to premium content and features. All subscriptions are auto-renewable and will renew automatically at the end of each term unless canceled.
Pricing and Payment: Subscription prices are displayed in your local currency and may vary by region. Payment will be charged to your Apple ID account at the time of purchase confirmation. All transactions and billing are securely handled through Apple’s in-app purchase system.
Auto-Renewal and Cancellation: Your subscription will automatically renew unless auto-renew is turned off at least 24 hours before the current period ends. You can manage or cancel your subscription anytime in your App Store account settings. After cancellation, you will continue to have access to premium features until the current billing cycle expires.
Refunds: Subscription fees are non-refundable, and no partial refunds are provided for unused periods. Any refund requests must be submitted directly to Apple, as all payments are processed through the App Store.
Changes to Pricing or Terms: Mirra AI reserves the right to modify subscription pricing, features, or conditions. Users will be notified in advance of any changes, and continued use of the subscription after the change takes effect constitutes acceptance of the new terms.
Termination: Mirra AI may suspend or terminate your access to premium features if you violate these Terms and Conditions. Upon termination or expiration, your account will revert to the free version of Mirra AI with limited functionality.
Mirra AI offers subscription-based access to premium features (“Mirra Pro”) designed to enhance your skincare experience. By purchasing or using a subscription, you agree to the following terms:
Subscription Plans: Mirra AI provides subscription options such as monthly and annual plans, each granting access to premium content and features. All subscriptions are auto-renewable and will renew automatically at the end of each term unless canceled.
Pricing and Payment: Subscription prices are displayed in your local currency and may vary by region. Payment will be charged to your Apple ID account at the time of purchase confirmation. All transactions and billing are securely handled through Apple’s in-app purchase system.
Auto-Renewal and Cancellation: Your subscription will automatically renew unless auto-renew is turned off at least 24 hours before the current period ends. You can manage or cancel your subscription anytime in your App Store account settings. After cancellation, you will continue to have access to premium features until the current billing cycle expires.
Refunds: Subscription fees are non-refundable, and no partial refunds are provided for unused periods. Any refund requests must be submitted directly to Apple, as all payments are processed through the App Store.
Changes to Pricing or Terms: Mirra AI reserves the right to modify subscription pricing, features, or conditions. Users will be notified in advance of any changes, and continued use of the subscription after the change takes effect constitutes acceptance of the new terms.
Termination: Mirra AI may suspend or terminate your access to premium features if you violate these Terms and Conditions. Upon termination or expiration, your account will revert to the free version of Mirra AI with limited functionality.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
If you have any questions about this Privacy Policy, please contact us at:
Email:
Email:
mirr.helpdesk@gmail.com
mirr.helpdesk@gmail.com
Address:
Address:
243/4 To Hien Thanh Street, Ho Chi Minh City
243/4 To Hien Thanh Street, Ho Chi Minh City
Easy peasy tracking of your skin journey!
Don’t miss a glow-up moment – Mirra AI keeps you updated with insights and tips made just for you.
Easy peasy tracking of your skin journey!
Don’t miss a glow-up moment – Mirra AI keeps you updated with insights and tips made just for you.
Easy peasy tracking of your skin journey!
Don’t miss a glow-up moment – Mirra AI keeps you updated with insights and tips made just for you.